Return & Exchange Policy

Return Policy for Your Shopify Store

Return & Exchange Policy
We want you to love your purchase! If you’re not satisfied, we offer free returns and exchanges within 30 days of delivery for orders shipped to the contiguous 48 U.S. states.

✅ Eligibility

  • Timeframe: Request a return/exchange within 30 days of the delivery date.

  • Condition: Items must be unused, in original packaging, with tags and labels attached.

  • Coverage: Applies only to orders shipped within the contiguous 48 U.S. states (excludes Alaska, Hawaii, U.S. territories, and international destinations).

🔄 How to Initiate a Return or Exchange

  1. Contact Us: Email abbott@modifyparts.com or message us via our Contact Page with:

    • Your order number

    • Product details

    • Reason for return/exchange

  2. Get Approval: We’ll review your request and email a prepaid return shipping label (if eligible).

  3. Ship Back: Pack items securely, attach the label, and drop off at any USPS/UPS location.

Exchanges: We’ll ship your new item once the return is received.

💸 Refunds

  • Processing Time: Refunds are issued within 3–5 business days after we receive your return.

  • Method: Refunds go to your original payment method. Shipping fees are non-refundable.

  • Sale Items: Only eligible for exchange or store credit.

❗ Non-Returnable Items

  • Final sale items (e.g., clearance, personalized products)

  • Damaged/missing parts due to customer use

  • Items returned without authorization

📦 Return Shipping

  • Free: We provide a prepaid label for eligible returns.

  • Self-Shipments: Unauthorized returns (e.g., no label from us) will not be refunded.

📍 Return Address

Ship returns to:

7707 QUINBY WAY, SACRAMENTO, CA 95823-4109 US

🛠 Damaged or Defective Items?

Contact us within 7 days of delivery for a free replacement or refund. Photos may be required.

📞 Questions?

Email: abbott@modifyparts.com
Hours: Mon–Fri, 9 AM–5 PM (ET)